Data deletion instructions

Email officialhatflow@gmail.com with the subject "Data deletion request" and include:

• Your name and the email or phone number on your account.
• Your company name (if you are a business customer).
• What you want deleted: your whole account, a WhatsApp number connection, or specific contacts or leads.

We may ask you to confirm the request from your registered email or phone so nobody else can delete your data.

• In the app: Settings → WhatsApp numbers → Disconnect. This removes our access token and stops webhooks for that WhatsApp Business Account.
• On Facebook: Settings and privacy → Settings → Business integrations (or Apps and websites), find our app and click Remove. Then email us to delete any data already received.

Your chats and lead details belong to that business. Please ask the business directly; it can delete your contact in the panel. If you can't reach them, email us and we will pass on your request.

• We delete your account data, contacts, conversations, messages, media files, leads and stored Meta access tokens.
• Backups are overwritten on their normal cycle.
• We keep only what the law requires, such as invoices and tax records, and the record of your deletion request.

We confirm your request within 3 working days and complete deletion within 30 days. We email you once it's done.

Hatflow Agency
Concourse level, Metro Station, Street Number 04, opp. Ticket Counter Entry gate, Sector 7, RRTS, Patel Nagar, Ghaziabad, Uttar Pradesh 201003
Email: officialhatflow@gmail.com
Phone: +917055481738, +916395855214